Shipping and Return Policy

Delivery terms

We make every effort to ensure that parcels are shipped within 48 business hours after confirmation of your order.

You will receive an email confirming the shipment of your parcel, which will contain a tracking number allowing you to track the status of the delivery.

SPAIN AND EUROPE

  • Standard home delivery via Correos (Spanish National Mailing System)

Delivery time (indicative): 2-5 working days as from shipment of the order

  • Standard home delivery via Correos (Spanish National Mailing System)

Delivery time (indicative): 3-7 working days as from shipment of the order

International

  • Standard home delivery via Correos (Spanish National Mailing System)

Delivery time (indicative): 3 to 10 working days as from shipment of the order

Internationally, additional taxes can be applied to customs and remain at your expense.

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Return

Caveat : you have 14 days as from the day after the receipt of your order to make a return request by contacting us at snobysm@gmail.com

Items must be returned in their original packaging, new, unworn, unwashed and with intact and attached labels.

We do not proceed to exchanges: to receive another size, you simply have to place a new order on the e-shop.

From SPAIN

  • Send us your parcel for free

In order to receive a prepaid return label, please contact us at snobysm@gmail.com and specify the number of your order, as well as the item you wish to return.

Complete the return form provided in your parcel and insert it with the item to be returned in the original package.

Paste the prepaid return label onto your parcel and go to the nearest post office.


From the rest of the world

The return is at your expense and at your risk via the carrier of your choice. However, the return is free in the event the delivered item does not conform to your order. In this case, contact us at snobysm@gmail.com in order to receive a prepaid return label.

Complete the return form provided in your parcel and insert it with the item to be returned in the original package.

After receiving an email from us confirming the validation of your return, please return your parcel to the following address:

SNOBYSM  (Latifa Helali)

C/ Roger de Flor 100 P1-1,

08013 Barcelona

Spain

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Refund

Refund will be made as soon as possible and at the latest 14 days as from the receipt of your parcel, via the method of payment used for your order, if the return was made according to the rules set forth above.